Pharmacy Service

Ear Wax Removal Service

Professional micro-suction ear wax removal by trained specialists

Overview

Gilbert & Johnson Pharmacy offers a professional ear wax removal service using the safe and effective micro-suction method. Performed by trained healthcare professionals, this service provides immediate relief from blocked ears, hearing loss, and discomfort caused by ear wax buildup.

What is Ear Wax Build-up?

Ear wax (cerumen) is a natural substance that protects your ears from dust, bacteria, and water. However, sometimes too much wax builds up and becomes impacted, blocking the ear canal. This can cause hearing loss, discomfort, tinnitus (ringing), and dizziness. Our micro-suction service safely removes excess wax without using water, making it suitable for most patients including those with perforated eardrums or ear infections.

Signs You May Need Ear Wax Removal

Hearing Loss

Muffled hearing or feeling like your ear is plugged

Earache or Discomfort

Pain, fullness, or pressure in one or both ears

Tinnitus

Ringing, buzzing, or humming sounds in your ears

Itching or Discharge

Itchy ear canal or unusual discharge from the ear

Dizziness

Feeling unsteady or experiencing vertigo

Previous Build-up

History of excessive ear wax or regular blockages

How it works

The Micro-Suction Procedure

Micro-suction is the gold standard for ear wax removal. Our trained specialists use a gentle suction device with magnification (microscope or loupes) to carefully remove wax from your ear canal.

  • Safe and precise - the specialist can see exactly what they're doing
  • No water used - suitable for patients with perforated eardrums or infections
  • Quick procedure - typically takes 15-30 minutes for both ears
  • Immediate results - you'll notice improved hearing right away
  • Comfortable - most patients find it more comfortable than syringing
  • Minimal risk - much safer than ear candling or cotton buds

Who Can Use This Service?

  • Adults and children (parental consent required for under 16s)
  • People with hearing aids who experience wax build-up
  • Patients with perforated eardrums (micro-suction is safe)
  • Those with previous ear infections
  • Individuals who cannot use water irrigation methods
  • Anyone experiencing symptoms of ear wax blockage

Service Cost

£50

Per consultation including both ears. Single ear appointments may be available at a reduced rate - please enquire.

Important Information

Ear wax removal by micro-suction is a safe procedure but may cause temporary dizziness or mild discomfort. If you have a perforated eardrum, active ear infection, or have had ear surgery, please inform us before booking. We may need to refer you to an ENT specialist in some cases.

When to See Your GP Instead

Please see your GP before booking if you have severe ear pain, discharge with blood or pus, sudden hearing loss in one ear, facial weakness, or severe dizziness. These may indicate conditions that require medical investigation rather than just wax removal.

Why Choose Our Ear Wax Removal Service?

  • Safe micro-suction technique — no water irrigation
  • Performed by trained specialist practitioners
  • Quick procedure — usually takes 15-30 minutes
  • Immediate improvement in hearing
  • No GP referral required
  • Affordable pricing with no hidden fees

What is included

Micro-suction technique - safe and gentle
Performed by trained specialists
Immediate results
Suitable for most patients
No water used
Comfortable procedure
Professional pre-assessment
Expert aftercare advice

Important Aftercare

  • • Avoid getting water in your ears for 24 hours after the procedure
  • • Don't insert cotton buds or any objects into your ears
  • • Use olive oil drops weekly to prevent future build-up if advised
  • • Contact us if you experience pain, discharge, or hearing loss after treatment
  • • Book a follow-up if you're prone to wax build-up (typically every 3-6 months)

Frequently asked questions

Most patients find micro-suction comfortable, though you may hear a loud sucking noise and feel slight pressure. The procedure itself should not be painful. Some people with very impacted wax may experience mild discomfort, but this is temporary. Let your specialist know if you feel any pain during the procedure.

Need support from our pharmacy team?

For more information, or to book an appointment, contact us and we will guide you to the right service.

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